Our goal is to process and ship your order within two to three business days at time of purchase! Once processed we’ll send you an email notifying you that your order has shipped and provide tracking information. We are not responsible for stolen or missing packages. If you live in Salt Lake City and want to avoid shipping fees, please use discount code "SLC" and we can arrange a time for you to receive your products! Changed your mind? Forgot to add something? No worries! Send us a message at firstname.lastname@example.org within 24 hours of purchase and we will sort it out for you!